Massachusetts Senior Care Foundation


Quality Improvement

The Massachusetts Senior Care Foundation provides up to date resources to assist facilities and caregivers with continuous quality improvement.

Advancing Excellence in Long Term Care Collaborative (AELTCC) transferred operation of its project, Advancing Excellence in America’s Nursing Homes Campaign, to CMS in August, 2016. The CMS and its contractors will sustain the Campaign’s mission of advancing quality and performance improvement in nursing homes. The continuation of this valued program is now known as the National Nursing Home Quality Improvement (NNHQI) Campaign.

The NNHQI Campaign promotes a focus on individuals’ preferences, staff empowerment, staff involvement, consumers, and leadership in creating a culture of continuous quality improvement. The Campaign exists to provide long-term care providers, consumers and their advocates, and quality improvement professionals free, easy access to evidence-based and model-practice resources.

The NNHQI Campaign website provides resources designed to support data-driven quality improvement, including:

  • Resources to support each step of the quality improvement project on nine priority goals.
  • Quality Measure (QMs) trend graphs to support both individual nursing homes and states in identifying priority areas for improvement.
  • Tracking Tools that allow both individual and aggregate views of data, including both process and outcomes measures.
  • Participating providers access interactive data displays that produce on-demand downloadable reports to monitor their project(s).
  • Campaign Help Desk answers questions about Campaign participation and provides technical assistance with data collection and performance improvement projects.
  • The Campaign website also facilitates data sharing between providers and third parties. Examples of third parties include state incentive programs, state QIN-QIOs, researchers, provider groups, and consultants. In this arrangement, the website functions as a data-exchange portal, directly facilitating the relationship between providers and their partners. 

Please contact the Campaign Help Desk if you are interested in learning more. 

Safe Medication Practices Workbook is a resource manual created to reduce medication errors in long-term care facilities. The manual was developed by Masspro, the state’s quality improvement organization, and Mass Senior Care, as a project of the Massachusetts Coalition for the Prevention of Medical Errors, with funding by the Betsy Lehman Center and the Massachusetts Department of Public Health.

The Massachusetts Board of Registration in Nursing (BORN) released “A Study to Identify Evidence-Based Strategies for the Prevention of Nursing Errors.” The report includes findings from the Board's analysis of the possible factors associated with selected nursing practice complaints. In addition, the report recommends evidence-based error-prevention strategies for use by individual nurses, educators, employers and regulators. A follow up study has been funded by the State Boards of Nursing.

Changing the Nursing Home Culture, a brief released by The Alliance for Health Reform, reports on the challenges and successes experienced by those trying to change the nursing home culture. The publication includes a list of expert sources and helpful websites.

Nursing Home Immunizations Toolkit is a comprehensive online toolkit provided by the Centers for Medicare & Medicaid Services (CMS). This contains printable resources that nursing facility providers can use to help improve the influenza and pneumococcal immunization rates among their residents, staff, and volunteers.

For more information on quality improvement, review the Foundation’s current initiatives.